Recognizing Phone Scams: Don't Fall for Fraud

Scammers often call seniors pretending to be from government agencies, banks, or tech support to steal sensitive information or money. These phone scams rely on fear and urgency, claiming there’s a problem with your account or computer to pressure you into acting quickly.

If you receive a call from an unknown number, don’t provide any personal details or payment information. Hang up and look up the official phone number of the organization they claim to represent. Call back using that number to verify whether the request was legitimate.

Remember that legitimate government agencies and banks will never demand payment via gift cards, wire transfers, or cryptocurrency—and they won’t threaten arrest for nonpayment. If a caller pressures you, it’s likely a scam.

To reduce scam calls, register your phone number with the National Do Not Call registry and consider using call ‑blocking apps. Talk to friends or family if you’re unsure about a suspicious call; a second opinion can help you avoid a scam.